Terms and Conditions

 

Last updated: 05-December-2024

Welcome to The Eighth Miracle s.a.r.l.!

These Terms and Conditions govern your use of our website www.the8thmiracle.com, and/or our SaaS application at app.the8thmiracle.com, and all related services. By accessing or using our website and/or App /software, you agree to these Terms and Conditions.

If you do not agree with these terms, please refrain from using our services.

1. Introduction

1.1. The Eighth Miracle s.a.r.l. is a registered company providing digital marketing services and SaaS solutions for marketing automation and funnel building.

1.2. These Terms and Conditions apply to:

• The public website (www.the8thmiracle.com) showcasing our company profile and services.
• The SaaS platform (app.the8thmiracle.com) offering CRM, marketing automation tools, funnel-building software, and related services.

1.3. By accessing or using our services, you confirm that you are at least 18 years old or have the consent of a legal guardian.

2. Definitions

For the purposes of these Terms and Conditions:

• Website refers to www.the8thmiracle.com.
• App or Software refers to the SaaS platform accessible at app.the8thmiracle.com.
• Services encompass all digital marketing services, software tools, and other related offerings provided by The Eighth Miracle s.a.r.l.
• User refers to any individual or entity accessing the Website or App/Software.
• Client refers to a paying user or business that engages our Services.

3. Use of the Website and App

3.1. Permitted Use

Users may access the Website for information about our company and services. Registered users may use the App for marketing and funnel-building purposes.

3.2. Prohibited Activities

Users are prohibited from:

• Violating applicable laws or regulations.
• Attempting to gain unauthorized access to our systems.
• Distributing harmful content, including malware or spam.
• Misusing the Website or App in a way that could damage our reputation or functionality.

4. Services Provided

4.1. The Website showcases our services, including but not limited to:

• Digital Marketing Services
• Funnel Building
• Social Media Management
• Content Creation
• Branding Services
• Analytics and Reporting

4.2. The App/Software offers features such as:

• Funnel-building tools
• Marketing automation
• CRM tools
• Analytics and tracking
• Email campaigns
• Lead management

4.3. Service availability may be subject to subscription plans and/or custom agreements.

5. Account Registration

5.1. To use the App, users must create an account by providing accurate and complete information.

5.2. Users are responsible for maintaining the confidentiality of their account credentials.

5.3. We reserve the right to suspend or terminate accounts in case of violations of these terms.

6. Payment and Subscription Terms

6.1. Website Services: Payment terms for digital marketing services will be outlined in individual agreements with clients.

6.2. App Subscription:

• Users must subscribe to a plan to access premium features.
• Payments are non-refundable except as required by law.
• Subscriptions renew automatically unless cancelled.

7. Intellectual Property

7.1. All content, branding, software, and tools provided by The Eighth Miracle s.a.r.l. are the intellectual property of the company.

7.2. Users are granted a non-exclusive, non-transferable license to use the App for its intended purpose.

7.3. Unauthorized use, reproduction, or distribution of our intellectual property is prohibited.

8. Data Protection and Privacy

8.1. We prioritize your privacy and comply with applicable data protection regulations, including GDPR and CCPA.

8.2. Please refer to our [Privacy Policy] for details on how we collect, use, and protect user data.

9. Limitation of Liability

9.1. We are not responsible for:

• Results generated from digital marketing campaigns or tools.
• Loss of data due to user actions or external factors.
• Any indirect, incidental, or consequential damages.

9.2. Our total liability is limited to the amount paid by the user for services in the preceding 12 months.

10. Third-Party Integrations

10.1. The App may integrate with third-party tools such as Google Analytics, Facebook Ads, or email marketing platforms.

10.2. We are not liable for issues caused by third-party services or changes to their terms of use.

11. Termination of Services

11.1. We reserve the right to suspend or terminate access to the Website or App if users violate these Terms and Conditions.

11.2. Clients may cancel their subscriptions via the App dashboard, but no refunds will be issued for unused periods.

12. Amendments to Terms

12.1. We may update these Terms and Conditions at any time.

12.2. Changes will be communicated via the Website or App, and continued use constitutes acceptance of the updated terms.

13. Governing Law and Dispute Resolution

13.1. These Terms and Conditions are governed by the laws of Lebanon & Gulf countries.

13.2. Any disputes will first be resolved through negotiation. If unresolved, disputes will be subject to arbitration in Lebanese legislation & the offshore jurisdictions, which include the Dubai International Financial Centre in Dubai, the Abu Dhabi Global Market in Abu Dhabi and Qatar.

14. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: info@the8thmiracle.com
• Phone: +9613858182
• Mailing Address: Mousaitbeh – Beirut – Lebanon (Khalil Moutran Street)